Terms, Conditions, & Restraints:
To all users of theedukey website & application
First: By using theedukey.com, you agree for all terms and conditions, and agree to comply with the same and act accordingly.
The terms and conditions stated on the website or mobile application, state the conditions applicable for all users and service providers while using the website or services, including the mobile application of theedukey.com, the website …etc.
By accessing and / or signing in and / or continue using the website or the application, you agree to comply immediately with the below stated terms and conditions that are subject to modification anytime. To continue using the website after the publication of any change shall mean that you agree to abide by the modified legal terms and conditions, and user is required to follow up the updates and modifications of the terms and conditions. Theedukey.com shall notify you of such modifications.
Definitions:
theedukey.com, website or application: refers to https://theedukey.com.ar or the website electronic application, that is: IT & Telecom Broker Co.
Users: Any natural or virtual person registered in theedukey.com as user through filling up the required registration data in the registration form. This term also applies for the service providers if necessary.
Dependents: Refers to children if the user
Service providers: Refers to schools and / or education facilities and / or training centers and / or teachers having legal license – as applicable for each in his field and as required by regulations- who are offering their service at theedukey.com after satisfying the manual registration formalities at theedukey.com.
The Package(s): refers to data comprising the details of a specific service provided by the service provider, available on the service providers' page, and the service provider shall have the right to establish or modify the packages including the package details such as: Type of the specific service contained in the package- number available seats – package registration price.
Data: Refers to all personal and / or public data of the users or service providers.
Registration Request Form: a form including details of the user and / or dependents filled up and transmitted to the service provider to register in one and / or all services offered in his account platform.
Definition of the website and service method:
This section depicts the definition of the website and service provided therein, the legal responsibility of theedukey.com, and method of concluding the contractual relationship between users and the service providers.
theedukey.com acts as a mediator between users and service providers, as the purpose of establishing theedukey.com is to provide community service in exchange for a commission to be collected from the service providers for each transaction completed through theedukey.com. The service provided by theedukey.com comprises facilitation to the user and/or his dependents registration in one or all services offered by the service providers in various payment forms, while accepting the installment payments according to the terms and conditions of the funding institutions.
theedukey.com enable the service providers to create a reactive introductory file through which the service provider shall be able to present one and / or all offered education services or programs (each in accordance to his field of activity), and enable users to apply for the registration of themselves and / or dependents for the services offered on the service provider's page. The introductory profile shall include the basic information of the service provider, the number of the available seats, and service fees. The service provider is required to periodically update such information and shall be responsible before users and third parties for the correctness of information exposed in his profile, as well as assuming the responsibility of presenting incorrect or misleading information.
theedukey.com enables users to review the introductory files of theedukey.com service providers, as well as enabling users to apply for the registration of themselves and / or one of their dependents in services offered by the service providers such as: the user- based on the service details described in the terms and conditions- may apply for the registration of on a dependent in one term at a service provider (school) offering his services through theedukey.com
theedukey.com is not providing the education services , programs of private tuition by itself, and is not involved in the services offered by the service providers in any form whatsoever. Instead, theedukey.com is only facilitating the possibility of search and finding the service providers, present their available services, enables users to register for such services, and receive amounts paid by users through theedukey.com., through different payment methods. The service providers are responsible before users for the offered service and provision, and all resulting effects of offering the service, receive, register, accept and honor these applications. They are solely responsible for compliance with regulations, rules, and standards valid in the country such as those related to service quality and compliance with rules and regulations.
theedukey.com assumes no responsibility of the service type, quality, or compliance of the service offered by the service provider. Also shall not guarantee the commitment of the service provider to provide the service or compliance of service with the valid rules and regulations. Furthermore, theedukey.com shall not guarantee the compliance of the service offered in the account of the service provider with the actual services provided to users.
Details of Services and responsibility:
Tis section depicts the method of requesting subscription, subscription review, data, responsibility and obligation of users, and liabilities and responsibility of the education facility.
By using theedukey.com services, the user agrees and acknowledge the following
The user himself is responsible for all his acts in theedukey.com, and that theedukey.com has the right to take legal actions against users as a result of noncompliance with the terms and conditions.
Compliance with all terms, conditions, rules and regulations valid in KSA.
Only use the platform and services for legal purposes.
The information stated in the registration form are correct, and the user shall be solely responsible for any loss arising of any incorrect or insufficient information (such as forgetting the password, or providing incorrect information)
Solely the user shall be responsible for all the personal ideas, concepts and opinions that he states while using the theedukey.com
The user acknowledges the correctness of all data and information provided by him to theedukey.com, and shall abide by all notices and instructions issued by theedukey.com
The user agrees to receive notices and advertisements from theedukey.com
The user shall be responsible for the administrative fees when he/she selects installment payment service – if any-
The service provider shall offer his services through theedukey.com and state his official name and log – if any- , the city, his address, types of available services, contact numbers and any further information deemed necessary by theedukey.com. The user or visitor would be enabled to review data presented by the service providers, the respective fees and other details on the webpage of the service provider.
When a user selects one of the service providers, data of the service provider shall appear on his interactive page, and the service provider shall be able to add various packages to various or different services as the case may be, and the service provider shall state as an example the targeted educational stage, class intended for the package, type of registration, registration cost, duration and any other information that may be added in future as considered as an essential requirement.
Subscription with one of the service providers means: Registration request by the user for himself and / or one or all his dependents to the service providers; to enable the visitor to register in one and / or all services offered by the service provider, user must satisfy the registration procedures and establish theedukey.com user account. When registering in theedukey.com as user, theedukey.com shall prompt to fill up the required details such as: Personal photograph, copy the latest education certificate, copy of the ID, and family card. After the completion of registration as user, and in case of intention of the user to register in one or more of the packages offered by the service provider on the theedukey.com the user shall be able select the registration request through "subscribe now" icon, ten user shall select one and / or all packages and apply for registration through his account to himself and / or one of his dependents, or select one dependent then send the registration request to the service providers.
The service provider can control information that appears on his interactive introduction file and all information stated thereon, and can operate it according to terms and conditions without prejudice to rules and regulations valid in KSA. Service providers are subject to the control, rule and instructions of theedukey.com in respect the mandatory data and else in present and future.
The process of reviewing, acceptance, cancellation and rejection of forms supplied by users, is the authority and responsibility of the service provider who shall receive the form. The service provider is also responsible to state basic information on his interactive page such as: his name type of certificate (in case the service provider is a teacher) or the name the institution (in case service provider is education institution or training center), number of the license issued by the competent authority, as well as being committed to specify the number of the available seats in each stage or term and registration fees. He shall be responsible to periodically update such information and shall be responsible before users and / or third parties for the correctness of information depicted in his profile and in compliance to existing status. He shall also be fully responsible for the legal results of false or incorrect information.
By submitting registration request to one of the service providers, the user acknowledges the right of theedukey.com to send data and information of the user and dependents to the service provider, therefore, in case the user submits registration application to one of the service providers, theedukey.com shall transmit information of the user and dependents – User must ensure the correctness of the data provided and the documents, the theedukey.com has no responsibility or compensation in case of detecting any forgery or any false documents – and user's information to the service provider, the service provider shall verify information of the user and dependents and review the registration request. The service provider shall have the sole right to accept or decline the registration request.
Before accepting the registration request, and unless the user had benefited before from the service of the service provider, the user may correct any error in the registration request to the educational institution within 48 hours of the time of sending the request. This correction shall be effected through communication with the customer service center of theedukey.com via the following email:
Info@the-edukety.com
theedukey.com has the right to correct the unintentional errors committed by him or one his personnel related to one of employees in respect users applications or data transmitted to the service provider within 48 hours after being aware of the error.
In case the service provider approves the registration request of the user, and unless user had benefited from the service of the service provider, and an error is detected in the registration request or data furnished by the user, and that mistake is attributed to the user during and / or after sending the registration request to the service provider, user shall not have the right to nullify the executed contract with the service provider, and the user may not refund the paid amount, however, the user may submit application to rectify mistake at theedukey.com and / or the service provider within 48 hours of the date of such mistake, and service provider shall be committed rectify such error.
In case the service provider accepts the registration request of the user, and unless user had benefited from the service provided by the service provider, and an error is detected in the registration request or data furnished by the user and such mistake is attributed to the service provider, the user shall have the right terminate the contract executed with the service provider and recover the amounts paid to the service provider, or submit an application to rectify the error at theedukey.com and / or the service provider within two business days of the date of such error and the service provider shall be obliged to rectify that error.
In all case, the user shall have the right to cancel the registration request and recover the paid fees from the service provider within 3 days of submitting the registration request for any reason whatsoever, and the service provider shall be obliged to refund the registration fees to user (less any fees withdrawn from the credit or transfer) within no more than 30 days.
In case the educational institution accepts the registration request of the user, the user thereby acknowledge and agree to the duration required the application of the service determined by the registered educational institution after honoring the registration request.
The service provider is obliged to notify users who had applied for registration of the acceptance or rejection of the request within no more than 24 business hours of the date of receiving the registration request from the user, and In case delayed response, the user may notify theedukey.com of this delay and the service provider shall be subject action from theedukey.com
All registration fees exposed on theedukey.com shall be determined by the service provider. Accepting the registration request by the service provider, that shall stand as an agreement between the user and service provider, and the solely the service provider shall be responsible for this request.
In case of accepting the application served by the user to the service provide to register in a particular package, the user is required to prepay in advance through theedukey.com and the payment shall be processed and amount shall transferred to the service provider through theedukey.com as a mediator between the user and service within three days.
Or, in case payment is effected through one of the installment payment options, the user must submit installment request and complete the request form according to the terms and conditions of the Financial institution (user is required to review the installment terms and conditions of the funding institution)
theedukey.com shall not guarantee that service of the service providers shall rendered in a safe and complete manner in due time, and that result of the provided service shall be correct and trustworthy, and that the service quality shall meet the expectations. The role of theedukey.com shall only be confined to notifying the service provider of the submitted registration requests, and receive payments from users against services then send to the service providers.
theedukey.com assumes no responsibility before users for any damages, or error arising of the contractual relationship between users and service providers, e.g. failure of the service provider to render the offered service after approving the registration request of the user, also theedukey.com shall not be responsible to indemnify the user for the registration cost and resulting damages of not receiving the service or failure of the service provider to honor his obligations towards the user.
The service provider shall:
The service provider shall respond to registration requests presented by users on the platform within one business day of the date of receiving the request, and the service provider shall be considered receiving the request immediately after being posted by user.
After approving the registration request of the user, the service provider shall be responsible to provide the service as required in timely manner according to information presented on his page on the platform.
In case of violation of the service provider to the terms & conditions document, or the agreement executed between him and theedukey.com, theedukey.com shall have the right to suspend or finally terminate the account of the service provider, and shall be entitled to retain the registration fees. The service provider shall be responsible to evidence his no failure.
The service provider agrees to grant right to the first party to use his intellectual property rights such as: Logos, photographs, names and trademarks to enable theedukey.com, to use the same in its marketing and promotion campaigns, also the service provider warrant his ownership to intellectual property rights of all logos reflected in his page on the platform, and shall assume the pertaining responsibilities.
The service provider shall ensure that the price of his service is including VAT.
In case the service provider is intending to benefit of the installment services provided by theedukey.com, in partnership with the Financial institutions, the service provider must accept the terms and conditions of the Financial institution provided that such approval shall be effected through contract appendix.
Data:
This section depicts theedukey policy of data collection, use, and legal responsibility according the personal data protection regulation and executive bylaw.
theedukey.com, shall use all possible means for data protection, and users and service providers acknowledge the right of theedukey.com, to collect and process such data and use for different purposes such as advertising, marketing, analysis and so forth.
Any data provided by users and / or service providers and / or visitors on and / or within theedukey.com, shall not be considered as confidential or personal. theedukey.com, shall not assume any obligation towards these data. theedukey.com, or any authorized person shall have the right to copy, modify, distribute and / or use such data, images, sounds, texts …etc. for any or all commercial and non-commercial purposes.
theedukey.com, shall collect, control and process data of users and service providers, as well as saving the processed data to provide the service, customer satisfaction, data collection, and marketing during the necessary period to realize the set objectives. theedukey.com, may continue saving these data for a longer period as necessary to protest his interests related the potential legal responsibility in connection to providing the service.
theedukey.com, reserve the right to modify the data policy partially and / or totally, update contents (e.g.: as a result changes in regulations). theedukey.com, shall publish any data policy updates on the electronic website and / or the application.
Data Collected by theedukey.com,
All data furnished by users and / or service providers through theedukey.com,
Personal data of users duly registered at theedukey.com, (such as name and data of the user, data and name of dependents … etc.)
Browsing data (such as IP, website, city, data pages visited by the user and / or visitor and / or service providers on websites, signing in time, time spent on browsing each page, and analysis of activities. theedukey.com, is not collecting such data to link to specific users, however it would be possible to specify these users directly through data or by using other collected data.
Link identification files (i.e. small text files sent and registered by the websites visited by the user, then resend to the same websites revisited by the user)
Data collected by theedukey.com, may be used in the following purposes:
Execution of a special request by a specific user or provision of required service.
Survey conducted to examine customer satisfaction of the service quality.
Commercial promotion advertising for third parties regarding the company products and services or market researches.
Analyze user conduct, behavior and trends to select services for the purpose of enhancing services provided by theedukey.com,
Send data to theedukey.com, affiliates and subsidiary companies as well as partners in the various sectors.
Enhance the experience of theedukey.com, users.
Data could be processed in a hard copy automatically or electronically, including mailing, email or telephone (such as telephone calls, SMS, multimedia messages) , fax or any other method (such as websites and telephone applications)
Data could be process by natural or virtual persons acting on behalf of theedukey.com, in accordance to specific contractual obligations. Data could be sent to third parties to comply with legal obligations to implement government and / or judicial orders or for theedukey.com, to practice right of defending itself before judicial authorities.
Regarding its contractual relationships, theedukey.com, may transfer data to countries other than the country where practicing activity, e.g. theedukey.com, may save data in database managed by natural or virtual person acting of its behalf. Also may transfer data to other country not having the same level of data protection as the country where the service is provided.
General provisions:
theedukey.com, owns the title and publication right arising of the ownership, documentation, software, designs, and graphics produced internally or purchased from external parties.
theedukey.com, has the right to introduce any changes for the enforcement of this agreement, modify the existing articles, or add new articles for any technical liabilities or regulations issued in future, or for the purpose of upgrading service standards. theedukey.com, may change services that are requiring membership to another form requiring membership. theedukey.com, may provide additional services and modify some services partially or totally. theedukey.com, may not be available in sometimes for maintenance or upgrading purposes. Despite the fact that we shall not spare an effort to notify customers in advance of the said absence, but this matter shall not be guaranteed and we shall reserve the right to modify or drawback the service anytime.
theedukey.com, has the right effect advertisement on his website and / or application as well as having the right lease advertising spaces for commercial purposes to any third party. The advertised matters may be different than the service provided by theedukey.com,
User may close his theedukey.com, account, and the enforcement of this agreement shall continue valid and binding for the user until he close his account.
User may request amicable dispute settlement or inquire and provide customer service through the following email Info@the-edukey.com
In case of inconsistence between the Arabic text and the English text, the Arabic text shall prevail.